Return Policy
Kilianware takes great care in the packaging of our products. Still, if you do receive a broken product, we may require you to mail back the product at our expense, and after assessing the returned product as being valid, a full refund will be processed promptly.
Exchange Policy
Kilianware desires every person who gives one of our works home to welcome them and enjoy them genuinely; so, if you receive a product less than you expected, we would require you to mail back the product, and after assessing the returned product as valid, we will process your requested exchange.